Help & FAQS

Yes, but on bulk purchases.

Head office:
27, Atinuke Olabanji Street off awolowo way by balogun bus stop Ikeja Lagos Nigeria.

Once you have completed the checkout process, an invoice/receipt with detailed information on the items and quantity will be shown to your screen and sent to your email address.

If you want to view your order before checking out, click on “items in your cart icon, all items and the quantity ordered will be displayed.

Defective items (e.g., items delivered with ripped or missing parts, incomplete, or other damages) may be returned for a replacement or full credit. To report a defective item, please notify us by using the contact information provided in the website

If you cannot access your account in due to incorrect password, click “forgotten password”. A page asking for the email used in opening the account will be displayed. Input the correct email then submit. A link will be sent to you in your email in order to reset your password.

Yes, you can buy in bulk. The company is equipped with reliable delivery services that can ship measurable number of items to your desired location. Kindly Call or Whatsapp: 08148455117

Some products come in different colors and sizes, capacities and special offers which may vary in price.

If you wish to review an item after you have logged out, add the prospect item to Wish list, its icon is seen close to the cart icon or at the top right corner of the webpage, it is a Love Icon. That way, it will be available for later review

Depending on your location, delivery time varies. Do check our Delivery Information for more details

All details on this are found in the Shipping Guide

Refunds are made based on the conditions and timing of the returned item, check the Return & Refund Policy for further details.

Delivery timelines vary depending on your city and your selected product: expect one month between your order confirmation and its delivery

BethelMendels Nigeria has dedicated and reliable handlers who will make your deliveries to you on time. All deliveries are coordinated by Bethelmendels

Not in all cases, Packaging is determined by the items bought.

After you complete checkout process, a receipt/invoice will appear on your screen detailing your final order including shipping charges, your billing address, and the items that are being sent to your shipping address. Please keep this receipt for your reference.

You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)

You can track your items being shipped by clicking this link Track my Order

You will also get regular updates about the status until it gets to you.

You can cancel your order by contacting our Customer Service here. If your order has already been shipped, we will try to stop its delivery. Return & Refund policy

Once you completed the checkout process, an invoice/receipt with detailed info on the items and quantity will be shown to your screen, click the print button located below the invoice

You can pay through

  • Our Online Payment gateway, or
  • Bank Transfer

Check our Payment Policy

Once you access the site, click the “User Icon below” another page requesting for your Personal and Login information will appear. Input correct mailing address and other information, then submit

There is no warranty or hidden cost to any product yet, but we assure you guarantee.